Guest Experience
- We want to hear from you directly. If you have any questions, comments, or requests, please reach out to the managers and chefs in the dining facilities you frequent. The quickest way to a solution is to speak to the source, and we want to hear from and work with you.
Express Meal Swipe – Lunch at Campus Center
- Meal plan holders can now swipe for an express lunch meal in Campus Center (across from the Information Desk), Monday-Friday from 11 am to 4pm. Each meal includes an option from a variety of freshly prepared sandwiches served on Ithaca Bakery rolls, fresh fruit, chips, a cookie, and bottled water.
Extended Meal Swipe Service – Dinner at Tower’s Marketplace
- Meal plan holders can now swipe in for dinner seven days a week from 5 pm to 9:30 pm at Towers Marketplace. All meals must be pre-ordered using the Grubhub app, and a notification will be sent when your order is ready for pick up.
Dining Reminders – Meal Swipes and Reusable Containers
- The 20 Meal Plan allows students 20 meal swipes per week. The week starts on Friday morning and ends Thursday night to ensure that students have enough swipes at the end of the week. The maximum number of swipes permitted per day is three, and students are allowed one swipe per meal period (breakfast, lunch, dinner, and late night). Meal swipes can be used in any combination, but multiple entries during the same meal period are not permitted as dining halls remain focused on de-densification efforts.
Meal swipe timeframes are as follows:
- Breakfast: 7am – 10:59am
- Lunch: 11am – 3:59pm
- Dinner: 4:00pm – 8:59pm
- Late Night: 9pm - 10pm
- Students on the 20 Meal Plan also have three guest passes per semester. Guest passes can be used by the student, or two guest passes can be donated to Swipe Out Hunger to help fight food insecurity on our campus.
- The reusable container program has been fully deployed this Spring in the dining halls. All guests must present a carabiner or a reusable container to enter the dining hall. Remember to bring your carabiner with you to the dining hall; you will not be allowed in without it! Please return all green, reusable containers to an X-Change station drop spot. Drop spots are in Campus Center and Terrace Dining Halls, IC Square, and at the Information Desk in Campus Center.
Pre-order and Pick up with Grubhub
- Don’t forget when you pre-order your meals with the Grubhub app to wait until you receive a notification that your order is ready before you enter that location. It will help to de-densify dining spaces!
Special Dietary Requirements
- Do you have special dietary requirements? Please visit our web page for more information.