Congratulations to Dr. Margaret Shackell, Assistant Professor of Accounting, who recently published "Reversing the Ratchet Effect" in Strategic Finance along with two coauthors.
The article translates for practitioners the recent academic research finding that trust between a manager and subordinate can reduce the negative effects of the ratchet effect. You can read the article at https://sfmagazine.com/post-entry/march-2021-reversing-the-ratchet-effect/