Intercom Moves to Drupal Website on July 1

By David Cameron, June 16, 2021

Starting July 1, the Intercom website will be on the same Drupal platform as the rest of ithaca.edu, marking the final stage of a three-year content migration process and a major milestone for the web team.

As we previously shared on the Web Team blog in April, the Intercom website has been an active digital bulletin board for the Ithaca College community for over 18 years, but the servers and infrastructure used to maintain the old web system that hosts it are now at the end of their operational life.

In order to preserve current Intercom content, and provide a platform for this service for campus in the year ahead, we are transitioning the past three months of Intercom to our Drupal website. Content older than three months will be moved to a new static archive, separate from the rest of Intercom but still searchable and simple to access.

Final testing and updated user documentation are now underway for our launch process, which will begin on the evening of June 30. A final notice will be shared with the entire campus community prior to the switchover, along with instructions on how to access, navigate, and contribute to the new system.

Read our latest Web Team blog post for more details about this switchover and future plans for Intercom.