Collecting Student Feedback

By Elizabeth Bleicher, September 10, 2021

First-semester Check-in begins this week!

The IC Student Success Team is mounting a series of short surveys to solicit student voices throughout the year, and (eventually) throughout a student’s time at Ithaca College.  Research has shown that mini surveys are effective tools for improving the student experience. These 3-6 question checks are intended to take the campus pulse, learn more about the student experience, and support students in living their best college life.  Please encourage all students who are in their first semester with us to complete the survey via the personal link sent to their IC email. 

The first of these mini-surveys will be sent to new students (first-year and transfer) in the coming week. While IC has long conducted an early survey for incoming students, this year includes notable changes.  

  • Students will decide if they want a member of the student success team to contact them about their responses.

  • We commit to respecting not just student choice, but privacy. While this survey is not anonymous, the only people who will have access to see responses connected to a student’s name are the director of Student Success and one professional data analyst.  

  • If a student indicates they would like to be contacted about their responses, the director may connect them with an appropriate resource who will not be able to see a student’s full survey results. 

  • When we spot a trend in the combined responses, we will share data patterns (NOT individual responses) with the appropriate office or program that is striving to meet students’ needs. 

  • We also commit to sharing the trends we discover with students, along with the actions we are taking to maximize IC’s benefits and optimize the student experience.  

Over the course of this year, look for messages from us about subsequent mini surveys, and email when you have ideas, fan mail or victories to share, or need to be connected to campus resources. You can reach the Student Success team at success@ithaca.edu. We're here to help, and to celebrate your successes!