The Information Technology Service Desk will be open to provide support via phone, chat, email, or in-person during the following times for the Spring '22 semester:
Canvas Support:
- Canvas support is available 24/7/365 by logging into Canvas and clicking on the HELP icon located in the vertical menu bar on the left side of the screen. Canvas support is available via phone, chat, or email.
- Service Desk Hours for Spring '22 Semester: (Phone, Chat, Email and Walk-in support)
- Monday - Thursday: 8 am - 6 pm
- Friday: 8 am - 5 pm
- IT Service Desk Contact Methods:
- Submit a help ticket: IC Service Portal
- Chat with us online: ithaca.edu/itchat
- Email us: servicedesk@ithaca.edu
- Call us: (607) 274-1000
Thank you.
The Information Technology Service Desk Team