Intercom

During the Summer and Fall of 2023, Information Technology will be sun setting the current IC Workflow platform along with the the Nolij document management tool (collectively known as the ECM or "Enterprise Content Management" stack). This migration is the culmination of planning efforts that began pre-pandemic, and is made possible by the hard work of several offices across campus in coordination with Information Technology. Our goal is to make the migration as seamless as possible, but we do recognize that there will be some changes that affect how all of us leverage the workflow platform.

At this point, we believe we have reached out to everyone who has a form or process in IC workflow, and/or who uses Nolij for document storage. If you have any questions or concerns that we have overlooked your current IC Workflow usage, please submit a service desk ticket with any details.

As the year progresses, you'll see changes in one or more areas:

• The look and feel of forms will change - and in many cases, for the better. The new workflow platform has access to a wide amount of college data, which enables forms to be more personalized and pre-filled. The processes behind the forms are not generally changing, just the appearance. Forms will include documentation on use as appropriate. Access to forms will remain the same. For example, if you are used to accessing Student forms through the Office of the Registrar website, those links will be updated to point ot the new form versions so you can continue to use them.
• The IC Workflow interface will be replaced with a new workflow portal. The functionality will be the same, but the look and fill will be different. A separate communication and Knowledge Base article will be provided prior to this cut over, which is planned for early to mid August. Again, accessing the portal will be the same as before (e.g., through the apps.ithaca.edu page).
• For users of Nolij, you will have a new interface that is either based on SharePoint / Teams, Slate, or HCM. Details on this will be communicated directly to your team.

Some forms have already been switched over to the new platform, and additional forms will be migrated on a regular basis through the end of the year. Likewise, some offices have already been moved to SharePoint / Teams for document management. We will work directly with remaining offices on document management migration time frames.

The new IC Workflow portal is planned to go live in August.