The Information Technology Service Desk will be open to provide support via Live Chat, Email, Phone or In Person for the Fall '24 Semester, with a singular limitation day, the week before classes begin:
| IT Service Desk Hours for the week before classes 8/19 - 8/25: |
Please be aware that the Service Desk will have reduced staffing this Friday (8/23), due to scheduled training. To ensure that you receive the best service possible, we encourage you to either visit us Monday-Thursday or Saturday-Sunday, 12pm-5pm. If you do plan to contact us on Friday, we would encourage you to submit a ticket through the client portal or contact us via email. |
| Information Technology Service Desk Fall '24 Hours: |
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Thank you for your understanding and cooperation!
IT Service Desk Contact Methods:
- Submit a ticket: IC Service Portal
- Chat with us online: ithaca.edu/ITchat
- Email us: Servicedesk@ithaca.edu
- Call us: (607) 274-1000
- Visit us: Job 104
Canvas Support:
Canvas support is available 24/7/365 by logging into Canvas and clicking on the HELP icon located in the vertical menu bar on the left side of the screen. Canvas support is available via phone, chat, or email.
Thank you.
The Information Technology Service Desk Team