The Academic Concerns system offers two levels of outreach to distinguish between milder and more serious concerns , as well as a quick shortcut to update prior concerns for the same student.
Academic Concerns can be accessed through Apps.Ithaca.edu.
A nudge is for milder concerns. It lets the student know you see they need help and care enough to say something. A nudge generates specific suggestions for strategies and links to campus resources to help with missed classes, missing work, low grades and/or disengagement. You can see the exact message that will be sent to the student. Nudges conclude automatically since resources and an invitation to meet with a professional success coach have been shared, and the student is not required to respond.
An intervention is for more substantial concerns and requires the student to connect with a member of their dean's office. Outreach continues until the student responds either to their dean's office or the Center for Student Success.
An update is way for you to share more information about a student with an open intervention, and can be accessed on the first page of the Academic Concerns system under "View Concern History and Send Updates"
Ithaca Seminar Peer Leaders tell first year students that getting an academic concern means a professor or staff member cares about them, that they are not in trouble, but that responding is not optional. As one peer leader put it, "You will be helped. So you might as well accept help sooner than later."