We would like to update the campus community regarding recent email communications from Information Technology and Analytics with regards to account ownership verification.
This week, many of you have received an email titled “Action Required: Verify Ownership and Status of Account”. We want to clarify the purpose of this email and address any concerns you may have.
Purpose of the Email
The email you received is part of a project designed to improve the user experience within our Microsoft 365 environment. We are specifically working to identify and update the account types for various Microsoft accounts at Ithaca College. The initial step in this process involves verifying that our records are accurate and that the accounts are still in use by the correct owners. Please note, this effort does not include individual Ithaca College accounts.
Action Required
If you received an email, please take a moment to complete the Microsoft Form linked within it for each account you are identified as the owner of. The account name will be indicated in the email with a separate email generated for each account. The form consists of three questions and will help us verify the ownership and status of the account listed in the email. This information is vital for identifying inactive accounts and ensuring active accounts are correctly categorized.
Updated Deadline
While the original email requested responses by October 18th, we have extended the deadline to October 31st due to a mail merge issue.
Not Spam
We understand that unsolicited emails can often be mistaken for spam. Please rest assured that this email is legitimate and essential for the success of our project. Your participation is crucial in helping us maintain an efficient and secure Microsoft 365 environment.
Contact Information
If you have any questions about this initiative, please do not hesitate to contact Jenna Edwards, IT Project Coordinator. Thank you for your partnership with this endeavor.