Accessibility Considerations for Procurement

It is vital to assess the accessibility of products and services before making a financial commitment.

Educational Technologies

The Educational Technologies Advisory Committee (ETAC) is responsible for reviewing the purchase of large-scale educational technologies. Part of this review includes an assessment of product accessibility. 

Guidelines for Evaluating Product Accessibility

If you find yourself in the position of exploring the purchase of digital technology (or a service that has a digital presence, such as an online ordering or scheduling system), there are a number of tools that can help you evaluate the accessibility of that product.

Voluntary Product Accessibility Template (VPAT)

A VPAT is a document template that allows companies to report the level of accessibility compliance of information and communication technology (ITC). It provides a kind of checklist that shows how a product meets (or does not meet) a series of accessibility standards. VPATs should be:

  • Complete and current - Reviewing the VPAT for software version 1.2 does little good if you intend to purchase version 3.6!
  • Specific - vague language in the VPAT is an indication that it was completed by someone who does not have a comprehensive understanding of accessibility standards.
  • Easy to obtain - if you speak with a company that does not know whether they have a VPAT or have a hard time tracking one down most likely has little understanding of whether their product meets accessibility standards or not.

It is not necessarily a deal-breaker if a product does not meet all of the standards listed in a VPAT. For all standards that are not met, however, the company should have a plan and timeline for remediating any deficiencies or there should be a clear and equitable alternative method for a user to access content or functionality.

If you have additional questions, reach out to the Educational Technologies Advisory Committee (ETAC), to learn more.

Contracted Services

When outsourcing products or services, include a standard clause to ensure that all deliverables are accessible.