Faculty

Outstanding Paper published in the Journal of Business and Behaviorial Sciences in 2002, "Customer Relationship Management and Consumer Correspondence: A Theoretical Approach," with McCall, M.

Third Place Honors, DePaul University's Direct Marketing Institute Case Writer's Competition (Case: "State Farm Salutes LIFE Heroes: an IMC Case Study," with C. Johnson and M. Lee), 2000.

Dean's Recognition for Highest Teaching Evaluations, School of Business, Rutgers University, Camden Campus, Summer 1999.

Second Runner-Up Honors, DePaul University's Direct Marketing Institute Case Writer's Competition (Case: "LC Communications, Inc.," with J. Karrh and D. Snyder), 1998.

Second Runner-Up Honors, DePaul University's Direct Marketing Institute Case Writer's Competition (Case: "Direct Response TV at Randall Walker Insurance Company") with S. Wortman, 1996.

Dana Research Fellow, 1986; Dana Teaching Fellow, 1991, Ithaca College. Awarded annually to outstanding teaching and research faculty at Ithaca College (career limit: twice).

Beta Gamma Sigma, International Business Honor Society, 2005.

Phi Kappa Phi Honor Fraternity, Ithaca College, 1988.

Alpha Mu Alpha, American Marketing Association Honorary, 1986.

Distinguished Professor Award, Illinois State University Alumni Association, (Nominated: 1983).

Best Paper in Channels Tract, Academy of Marketing Science National Conference, "A Comparative Analysis of Select Channel Management Practices in Firms from Five Industry Groups," co-authored with J.R. Moore, 1981.

Outstanding Research Award, Illinois State University, 1978.