Greetings! I am associate professor in communications in the Department of Strategic Communication and have been a faculty member at IC for almost 20 years. I teach courses in systems thinking and change, leadership communication and managing the communication function.
I have 35+ years of corporate and academic experience. In my early career, I served as director of instructional support services in a K-12 school system. Later, I worked as an instructional designer in a Fortune 10 company’s information technology operations. I designed and developed custom technical training, produced video programs, served as a project manager, and taught a range of technical and soft skills courses. I’ve worked or consulted on projects in a range of industries including telecommunications, pharmaceuticals, automobile manufacturing and hazardous materials transportation.
My research interests include needs assessment, strategic planning, and instructional design. I am coauthor of Designing Effective Instruction (6th, 7th & 8th eds.), a leading textbook on instructional design and have contributed to the Handbook of Human Performance Technology (2nd ed.). I have authored or coauthored articles on strategic planning, process mapping, knowledge management, and program evaluation. I regularly present at professional conferences. Currently, I serve as a consulting editor for three peer-reviewed journals, Educational Technology Research and Development (ETR&D), Performance Improvement Quarterly (PIQ), and Journal of Computing in Higher Education (JCHE). I hold Ph.D. and M.S. degrees in Instructional Systems Technology from Indiana University and a B.S. in Communications from Ohio University.
In my personal life, I enjoy international travel and photography. I’ve visited 15+ countries including Ireland, England, France, Italy, Belgium, Hungary, Greece, Turkey, Israel, Poland, and Portugal. If you are an Outlander fan, I’ve visited many of the filming locations in Scotland.