Meet the Team! | Ithaca College

We're the Center for Student Success!

Discover more about our team

Our Success Coaches

Quinten Hernandez

What’s the tea? Spill it with Quinten. Life is a movie and YOU are the main character. A Television-Radio alum from 2021, Q has been calling Ithaca home for quite some time. Originally from Pennsylvania with small dreams, work with Quinten to realize your full potential inside and outside of the classroom. When not helping students in their college journey, he enjoys running, eating ice cream, and transforming into Queen Tessential, a rising star in the Ithaca drag scene. In addition to being a student success coach, Quinten oversees the Leave of Absence and Withdrawal process, so be sure to connect with Q about finding your success at IC or if it is about taking a break.

Schedule with Quinten

Jessica Santiago

Do great things come in small packages? They sure do! Standing tall at 4’11", former horn player and educator, Jessica’s symphony of experiences spans continents - while playing with the with the Sarajevo Philharmonic Orchestra, she found Molly the Bosnian Dog, creating a harmonious duo. Jessica’s areas of expertise include overcoming procrastination, facilitating academic recovery, and nurturing a growth mindset. When she’s not hitting high notes, you’ll find her basking in sunshine, savoring life, and making the world a brighter place!

Schedule with Jessica

Julian Fuentes

On a mission to keep his title of most tattooed Success Coach! Julian is a first-gen college graduate with a PhD and ADHD. He is a former relationship scientist and is currently the CSS ambassador to the MLK Scholar program. Julian’s approach prioritizes time management skills, self-reflection, and building connections.

Schedule with Julian

Trisha Mukherjee

A spice- loving soul from India, who loves to pet dogs. Her mission? To build connections, promote wellness, and empower students and athletes to reach their own defined success. As a former international athlete, I recognize that grit and resilience is as important as self-compassion and rest. Always ready to chit-chat over a hot cup of chai or iced mocha with a cheerful smile. As a student success coach, I help student athletes find balance, assist international students with smooth transition and culture shock, work with students to learn about their experience at IC.

Schedule with Trisha

Our Leadership Team

Jacqueline Winslow

The plant propagator! She has nearly 70 houseplants at home and a row of propagation stations in her campus office. She doesn’t just cultivate plants; she propagates innovation using assessment and data as her gardening tools. She is practiced at nurturing transformative strategies to support student success, retention, and institutional effectiveness. When not tending to educational blooms, Dr. Winslow enjoys exploring fantastical worlds in fiction, creating new recipes in the kitchen, and questing for the perfect cup of iced coffee.

EXECUTIVE DIRECTOR, CENTER FOR STUDENT SUCCESS

Elizabeth Bleicher

Elizabeth is an experienced guide for students who come to college to discover their path and their purpose. She is a skilled translator, bilingual in both young adult and parent. Her teaching and research focus on student success, the transition from high school to college, cultivating peer mentors, and developing teaching methods that help faculty empower their students to maximize the college experience. She is a musical omnivore, on the prowl for new playlists and artists, and has been known to require sleepy students to dance to Bollywood disco on dark winter mornings.

DEAN FOR STUDENT SUCCESS AND RETENTION, CENTER FOR STUDENT SUCCESS

Allison Davis

A passionate explorer of both minds and waterways, Allison dives into the depths of student success and identity development. She’s passionate about helping students thrive academically and personally. When she’s not decoding academic mysteries, you’ll find her gliding through tranquil lakes and rivers on her kayak or exploring the world seeking new experiences and cultural insights.

ASSOCIATE DIRECTOR, CENTER FOR STUDENT SUCCESS